Whether we are discussing General Management, Group Fitness, Fitness, Sales or Operations, the industry is constantly faced with the merits of “Centralized” versus “Decentralized” or “Formula” versus “Free Style.” These concepts apply to one club or 500 clubs. There is always dynamic tension between “control” versus “trust/faith.” I’ve highlighted some club scenarios where this dynamic tension shows up for us on a daily basis. My assertion is control your design and hiring, trust your team, have faith in their abilities, but inspect what you expect and give them the strategy and tools to deliver your optimal member experience through proper strategic design.
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Tagged: Active Sports Clubs, Bill McBride, BMC3, Fitness Center Consultant, Fitness Center Consultants, Fitness Center Consulting, Fitness Studios, Gym Consultant, Gym Consultants, Gym consulting, Health Club Consultant, Health Club Consultants, Health Club Consulting, Health Club Sales Consultant